Frequently asked questions

What is the course format?

Cohort-based video sessions with live Q&A and assignments. Some modules offer self-paced tracks with mentor feedback windows.

Open catalog
Do I need prior experience?

No. Beginner modules start from tool safety and stem prep. Intermediate and Advanced courses list recommended prerequisites in their descriptions.

See levels
What is your sustainability policy?

We teach foam-free mechanics, encourage local growers, and provide sourcing guides. Our classrooms use reusable vessels and chicken wire structures.

Our mission
How are courses priced?

Pricing reflects instructor time, materials, and cohort size. We publish transparent prices in the catalog and offer limited scholarships.

View prices
Do you grant certificates?

Yes. Graduates receive a digital certificate and portfolio feedback. We do not claim guarantees of employment.

Certificate-ready modules
What is the refund policy?

Full refunds up to 7 days before cohort start. After start, pro-rated credits may apply; see Terms for details.

Read Terms
Which tools and materials do I need?

We publish a tool list per course. Expect snips, twine, chicken wire, flower frogs, and a clean water setup.

Check course pages
How do I get support during a course?

Office hours, peer channels, and ticketed support ensure timely help. We aim to respond within 24 hours on weekdays.

Contact support
Do you provide accessibility accommodations?

Yes. Captioned videos, transcripts, and reasonable accommodations are available upon request.

Request accommodation
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